Administer Disciplinary and Grievance Procedures

Why attend this learning programme?

This course helps employers, employees and their representatives to deal with disciplinary and grievance situations in the workplace. Disciplinary situations include misconduct and/or poor performance. Grievances are concerns, problems or complaints that employees raise with their employers.

Who should attend?

This course is targeted for all employees. It is advisable to create homogeneous groups for training purposes, as in general employees, junior managers, or middle managers.

What are the course pre-requisites?

The role of disciplinary and grievance policy and procedure in an organisation;
Adhering to a disciplinary code;
Legislation and legislated bodies relevant to disciplinary and grievance measures.

What are the learning outcomes?

Identify and explain an organisation’s policy related to grievance and disciplinary measures;
Identify and classify an alleged transgression or grievance;
Institute disciplinary procedure relevant to a non-dismissible offence;
Institute disciplinary procedure relevant to a dismissible offence;
Institute a grievance procedure;
Ensure the appropriate procedure is correctly administered.

Course Duration?

2 Days

What will you learn?

Day One:
Define a grievance
Informal resolution to grievances
Why have a grievance procedure
Training as a way to prevent grievance and disciplinary procedures
The South African Labour Law
General principles relating to discipline
The nature of a disciplinary procedure
Positive and negative discipline
Day Two:
Purpose of a disciplinary hearing
Who should attend a disciplinary hearing
The evidence of witness
Information that lead to a disciplinary hearing
How to initiate a hearing
Procedures to be followed in a disciplinary hearing
The grievance procedures

NQF Alignment:
This training course is aligned to Unit Standard No: 246744. Administer Disciplinary and Grievance Procedures

What is the preferred number of delegates per course?

For the best benefit to learners, we require a minimum of 6 delegates and a maximum of 20 delegates for the theory training.